Frequently asked questions

For eligible single-phase NSW homes, when the $15,000 interest-free loan is approved, we can structure a typical 6.6kW + 16kWh package at $0 at install. It is still a loan — you repay it interest-free. Subject to credit and a site assessment.

Yes — through third-party finance you apply for, not a government gift and not the NSW interest-free loan. If the lender approves you, the install can be $0 at handover and you make repayments to the financier. Cash after STCs still guides from about $5,500 for a simple 6.6kW. Brooke or Lachie will map both paths on a free assessment.

No card on this site, on purpose. Solar isn’t a carton of milk — roof, switchboard and finance change the number. Leave a mobile, we confirm on your roof, then a deposit on the signed quote locks the install date. That’s how the job actually gets booked without you paying 50% of a guess.

That’s most jobs. Leave a mobile, get a real number for the roof, and send it through to whoever pays the bill. No one has to decide on the phone. The kitchen-table conversation is the point.

Yes. Leave your mobile tonight. Brooke or Lachie ring first thing next business morning (Mon–Fri 7:30am – 5:00pm). If you want to talk now, call 0408 258 298 — if it rolls, leave a message.

Schemes get revised, they rarely get more generous. NSW commercial batteries: PDRS BESS4 and BESS5 start 1 September 2026 — waiting past that doesn’t grow the certificates, it delays ROI. Homes: the 16kWh GoodWe ESA offer ends 30 September. We’ll tell you honestly if waiting helps your place — and if it doesn’t.

Nexus Energy Group — directors Brooke and Lachie are based in Echuca Moama and design, install and support every job themselves rather than subcontracting it out. Call 0408 258 298 or leave your details for a free, no-pressure assessment.

Right here — we're a local Echuca Moama installer for GoodWe ESA, Sigenergy and BYD home batteries, plus commercial batteries on the NSW side of the border. We handle the STC and PDRS paperwork as part of the job, not as an afterthought.

We'd say us, but the real test is a local team that answers the phone after handover. Nexus Energy Group is CEC accredited, based in Echuca Moama, and stays on the job for warranty and support rather than flying in from out of town.

Many regional VIC/NSW 6.6kW systems guide at $5,500–$8,500 after federal STCs, before state rebate or loan. Complex roofs or board upgrades can sit higher. Figures are indicative — we confirm in writing for your property.

Often $12,000–$18,000 after STCs if you pay cash. Eligible NSW homes may use the interest-free loan toward $0 at install. Victorian homes can use third-party finance for $0 at install (you apply, repayments apply) or pay cash after rebates.

With VEECs and related incentives, many households see strong reductions versus list price — sometimes bringing installed cost into a mid-hundreds to low-thousands band depending on product and replacements. We confirm on assessment.

Yes — STCs, VEECs / VEU, Solar Victoria, the NSW interest-free loan, NSW PDRS Peak Reduction Certificates (BESS4 and BESS5 for business batteries from 1 September 2026), and introductions to VIC third-party $0-upfront finance where it fits. Paperwork is part of our process.

The Peak Demand Reduction Scheme lets eligible NSW sites create Peak Reduction Certificates (PRCs) for a new behind-the-meter battery. From 1 September 2026, BESS4 covers small and medium business batteries more than 20 kWh up to 200 kWh usable. BESS5 covers commercial and industrial batteries more than 200 kWh up to 30 MWh (certificates on the first 10 MWh). PRCs are market-traded, not a fixed rebate. Brooke or Lachie model the stack on a free assessment.

Yes — that is the point. Federal STCs still come off eligible solar. PDRS PRCs come off the battery. Some BESS4 systems at or under 100 kWh may also stack the Cheaper Home Batteries Program / battery STCs, subject to those rules. BESS5 is a larger C&I pathway and should not be assumed to get the same federal battery discount. We will not double-count anything we cannot actually assign.

Yes, if the site is in NSW. Moama, Deniliquin, Finley, Mathoura and the rest of our NSW border run are in the scheme. Echuca and other Victorian towns are not — those jobs still stack STCs and Solar Victoria / VEU. Border properties: we check the meter and the state before we talk certificates.

Any coordinated mix of solar, battery, reverse-cycle heating & cooling, heat pump hot water, induction, EV charging, lighting and electrical upgrades. One team, one plan, so each upgrade multiplies the savings of the next.

Echuca Moama base, across regional Victoria and the NSW border (Shepparton, Bendigo, Deniliquin and surrounds) — residential, farm and commercial.

Yes. Ground-mount is often the better farm call when the shed roof is the wrong pitch, too shaded, already full, or you have a north-facing paddock. We design the racking, trenching, three-phase and switchboard as one job from Echuca Moama — not a suburban rooftop template.

Yes. Installs follow CEC-accredited pathways with compliance documentation at handover.

We design selected-circuit backup around what actually matters — lights, fridge, communications, heating in winter. Full-home backup is possible on larger systems; we will be honest about what a given battery can carry.

A straightforward residential solar job can move in a few weeks once design, grid and rebates are clear. Packages that include ducted, hot water or board upgrades take longer because the trades are sequenced on purpose.

Usage and bills, roof and structure, switchboard and phase, shading, and which VIC or NSW incentives you can actually claim. You leave with a clear plan — no sales pressure.

Shaymus, our Head of Operations — email shaymus@nexusenergygroup.com.au. Brooke and Lachie get you quoted and booked; once the job is underway, Shaymus is your point of contact for installation timelines, rebate paperwork and how it all works. He did his electrical apprenticeship under Brooke and is a qualified solar and battery installer himself, so he knows the job from the ground up.